Frequently Asked Questions
Everything you need to know about your electronics purchase at Inkocean Technologies.
What kind of warranty comes with my electronics?
All products at Inkocean Technologies come with a standard 12-month manufacturer warranty. Some premium components may include an extended 24-month coverage period.
How long does shipping take for tech components?
Standard shipping typically takes 3-5 business days. For urgent projects, we offer expedited overnight shipping on orders placed before 2:00 PM EST.
Do you provide technical support for product installation?
Yes, our team of expert technicians is available via live chat and email to assist you with hardware setup, driver installations, and troubleshooting.
What is your return policy for opened items?
We accept returns within 30 days of delivery. Please note that opened electronic items may be subject to a 15% restocking fee if they are not defective.
Are the products on Inkocean Technologies genuine?
Absolutely. We are an authorized reseller for all brands listed on our site, ensuring that every item you receive is 100% authentic and factory-sealed.
Which payment methods do you accept?
We accept all major credit cards, PayPal, and secure bank transfers. For corporate clients, we also offer net-30 terms upon credit approval.